Where can I see my customer's outstanding balances?
The outstanding balance is the unpaid amount of a customer's invoice.
Example
| Invoice total | $1000 |
| Customer payments | - 600 |
| Outstanding balance | $400 |
You can see your customer's outstanding balances and past due balances in the following screens.
Outstanding balances
In the navigation pane, choose Customers, and select the customer in the list. The outstanding balance appears in the Outstanding column.
Note: The customer's total outstanding balance for all of their invoices is listed in the upper-right corner of the screen.
Past due balances
- In the navigation pane, choose Customers, and mark the View Past Due Only checkbox.
- In the navigation pane, choose Sales > Status field > Past Due.
If you want to see the statement that shows the outstanding and overdue amounts, click the customer row to open the customer’s Activity screen, which lists all amounts due and payments that have been made.