Edit invoices

In the Invoice # screen, you can change information such as customers or services for specific invoices.

  1. Do one of the following.

    • In the Sales screen, click the row for the invoice you want to change.

      Note: You can filter invoices by date and status in the Sales screen.

    • In the customer activity screen, click the row for the invoice you want to change.
  2. Enter the information.
  3. If you received an amount toward the sale, click Installments & Payments, and enter information to apply the payment.
  4. Optional: If your customer pays an amount toward the sale, mark the Apply payment checkbox related to the applicable installment.

    Note: Once you mark Apply payment, OnBalance will apply a full payment for the current date in your standard financial account. To change this payment information, give a discount, or charge Interest & Penalties, click Edit Payment.

  5. Click Save to save and continue entering information on the sale, or click Save & Close to save and close the screen.