Resolve errors in voucher registration process

Incorrect information about a customer, product, or service may cause an error in the voucher registration process.

1. In the Sales screen,

   To open the Sales screen, click Sales in the navigation panel.

   For more information, see Sales.

   locate the voucher with an error in the registration process, and click the icon.
2. In the window that opens and displays more information about the error, correct the error and then click one of the following buttons.
   • Resubmit to the Bank: Resubmit the registration request to the bank. The registration of this voucher will occur in the next process of Register Vouchers.
   • Consider Canceled: Cancel the voucher. The voucher cancellation request will not be sent to the bank.

© Thomson Reuters/Tax & Accounting. OnBalance is a trademark of Thomson Reuters and its affiliated companies. All Rights Reserved. Any trademarks, logos and service marks on this website are registered and unregistered trademarks of their respective owners. All linking and access to and use of this website is subject to the terms and conditions of use. Unauthorized linking, access, and use are strictly prohibited.