Apply partial payments to bills
When a customer makes only a partial payment on an outstanding bill, you can apply that payment from the Bills screen.
To open the Bills screen, click Bills in the navigation panel.
For more information, see Bills.
When you apply a payment, you may want to make a partial payment (for example, if you are paying from different financial accounts). To make a partial payment, you have to change the amount paid to an amount lower than the installment value.
Notes
- Once you confirm a partial payment, the application creates a new installment with the same due date as the original due date and with an amount due that is equal to the previous balance less the partial payment.
- Once you apply the first payment, OnBalance disables certain fields.